Features of Maxsponder Autoresponder

BENEFITS

FEATURES

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Features

Please review the summary of features below and feel free to read the MaxSponder User Manual in PDF format or HTML format for full details of how each feature works. And remember, we are happy to install for you when you purchase MaxSponder.

Master administration functions:

	Log in - Process will set a database flag that will determine the length of time the log in is active. This flag is selectable and changeable.
	Log out - To ensure security of your session, there is also a log out button that will override the automatic log out feature to allow your system to stay secure all the time.
	PayPal Module (be able to use PayPal to take credit card orders automatically). You must sign up for a premier or business PayPal account to use this service. (Note: If you have a credit card processor, like authorize.net, etc., already set up on your domain, please contact us for a quote to integrate it into your copy of MaxSponder.
	PayPal Subscription Module (be able to use PayPal to take Recurring payments from customers automatically.
	iBill module to allow you to take credit cards and electronic checks and do it on a monthly charge basis without worrying about all the bookkeeping as iBill takes care of it all for you. There is no charge to set up an iBill account and full details are in the user manual
	WorldPay module to allow you to take credit cards from various international countries and currencies. Allows you to charge on a per month basis without worrying about all the bookkeeping a charge to set up an WorldPay account and full details are in the user manual
	Account Types – Setup account types which contain properties about an account such as the number of messages in their series, whether they can import or not etc. This easily associates a name with a group of rights for an account , making it easy for the admin to add accounts and have a named type to associate with many properties.
	Add an autoresponder manually– a form that allows the site administrator the ability to set up an autoresponder profile (i.e. registered user table information). This process will automatically activate the autoresponder and send an email to the autoresponder owner letting him know that the autoresponder is active along with all the friendly help info. like password and access links.
	Import Autoresponders– Allows the import of a list of people you want to generate an autoresponder for without having to add them manually one by one.. The process of importing an autoresponder owner is very easy. All you do is import a comma separated list ...one per line with only 3 mandatory fields; first name, last name, email, . The rest of the fields are optional but are nice to have in case you need to contact the autoresponder owners. Ensure you choose the options you want above the text area where you import the list of autoresponders...such as the number of accounts each...number of messages per autoresponder and more. Once you have pasted the list in the import text area , click the import autoresponders button ”Import Autoresponders” button, the system will do all the necessary background tasks to prepare and activate the account including sending an E-Mail to the autoresponder owners to tell of the account being activated, the password details and other relevant information about the account. Additionally, it will also send the contents of the activation confirmation letter (if any) to that person. An example of an import is below: list@maxsponder.com,john,renna Please note that you can change many of the configuration parameters for any autoresponder account any time you wish by selecting the “Customize Autoresponder” function. links.
	Activate an autoresponder that was signed up for automatically - we allow for a sign up form so people can sign up, get the cc info, etc. but not be active till the administrator actually processes the credit card, etc. When activated an email is sent to the autoresponder owner as described above.
	Master Remove Functionality - as an additional anti-spam feature, customers can now remove themselves from EVERY autoresponder hosted on your domain by filling out a simple request form.
	Delete an autoresponder – allows you to delete one or more autoresponder accounts at one time.
	Review autoresponder passwords - this function allows you to retrieve specific autoresponder owner passwords as needed.
	Change administration password – enter old and new passwords to effect a change.
	Contact autoresponder owners – a form that gets filled out to send an text or HTML email to all current autoresponder owners.
	Freeze account – This function allows you to temporarily freeze an autoresponder owner's account for a variety of reasons (like a violation of your spam penalty, lateness in paying renewal fees, etc.) Works on multiple accounts at one time.
	Search autoresponders – Search on any piece of information about an autoesponder owner and get a list of matching owners.
	Autoresponder Bandwidth Usage - Generate a list of how many emails and bytes are sent out per autoresponder in the system.
	Administrative Reporting - Generate a report of autoresponder owners either by name or date of signup.
	Enable / disable email signup/deletion process – This flag determines whether or not to allow email access functions for signing up or deleting an email from an autoresponse list. Add and remove functions are always available via forms presentations but if your domain account has the extra support features, these same functions can also be performed via the email system as well as the web system.
	Master header / footer – this is the default header and footer that will be displayed in emails of the autoresponder if so configured. This can be configured as both text and HTML so that it looks good in all emails.
	Master Copy template feature - Admin can copy any message series from one autoresponder to another or all at once.
	Setup Words To Ignore - This powerful feature allows the admin to reject any incoming leads that have any word in a list defined by the Admin in the first name, last name, or email.
	Notifications - This feature allows the admin to reject any incoming leads that have any word in a list defined by the Admin in the first name, last name, or email.
	Customization features - to allow for selection of the number of autoresponses allowed (UNLIMITED ) and also to select whether or not Master header/footer appear in the emails sent out on behalf of that autoresponder or not. This is configurable on a per autoresponder basis. Maximum subscribers per list can be set to avoid one list using up a lot of bandwidth of the machine. Also, you can set the opt-in features of the list which defines the behaviour of signup confirmation of the subscribers of that list.
	Autoresponder purchaser confirmation of automated sign up letter – form to set up this letter.
	Autoresponder purchaser confirmation of activation letter – form to set up this letter.
	Programmable Sign-up Form - When a customer signs up for an autoresponder through a form, hidden variables cam be embedded in the form to set up the number of responses allowed, whether or not to use master header/footer, etc.
	Programmable look and feel - The main look and feel of the MaxSponder administration system is now controlled by a generic header and footer file that you create. This allows you to have much more ability to control the look and feel of the administration system and to better brand it for your site.
	Ability to set up “master” message lists that can be copied to autoresponder accounts as they are created in an automatic manner – useful for replicating marketing systems and other activities.
	Control Delivery of Undeliverables - Admin can control whether the domain receives the undeliverables or the autoresponder owner.
	Upload Subscribersfrom a file capabiity - Admin can upload subscribers into any list from their local PC. Admin Newsletter - Admin can create newsletters that he/she can schedule to go out to all active subscribers in the system. The personalization tags for the owner will look like it is coming from each individual autoresponder owner respectively.

Autoresponder owner functions:

	Log in – as above
	Log out - as above
	Email Signups - Someone can subscribe to your list by simply sending an email to your list and receive the first email instantly, and be subscribed for the series.
	Personalization Tag Inserter - When editing their messages, an autoresponder owner can click a button and choose easily understandable words to insert personalization tags so they dont have to remember them...Such as Subscriber First name. when chosen it automatically inserts it into the end of the message.
	HTML Preview - When editing their messages. An autoresponder owner can preview the html message simply by clicking a checkbox on the page and see the full html of what it will look like when a n subscriber views it.
	Signup Forms- Instantly generate one from your account with a few clicks, and put this anywhere on the web and people can subscribe to your list.
	Message Open Stats- The Message Stats features gives you the data of all the contacts that have opened your html emails. So you can find out who has opened your emails.
	Ad Tracking module - lets you set up an unlimited number of tracking urls that you can place in your follow-up messages or external to MaxSponder in classified ads you run, in discussion groups, etc.
	Instant Stats - find out exactly how many subscribers you received in the last 24 hours and in the last seven days every time you log onto the system.
	HTML E-Mail can now be sent out by setting a switch which is associated with each message allowing you to intersperse regular text E-Mails with HTML E-Mails. This allows sending either HTML style E-Mails or text style E-Mails on a per message basis.
	Edit autoresponder contact info. - allows you to edit your personal contact record. This allows for changes in your address, email, phone number, etc.
	Resubscribe Personality Settings/Duplicate Protection. - allows you to define the behaviour of the system if a current active subscriber in the list tries to resubscribe, such as ignoring if they resubscribe.
	Change password – Change the password.
	Edit Subscriber Information - This function allows you to edit information about a particular subscriber. This includes their name, address, phone, fax, demographic answers, custom fields, and more.
	Subscriber search- This function allows you to search for a particular subscriber. This includes their name, address, phone, fax, demographic answers, custom fields, and more. This is also found under the Edit a Subscriber menu option.
	Set From E-mail parameters - This function allows you to configure how your email addresses will be structured in emails that are sent out by the system. It also allows you to set your FROM Name in the outgoing messages sent by the autoresponder. Finally, it allows you to change your signup email address to be contacted by the administrator.
	Setup/Edit Autoresponder message sequence- This function allows you to create your autoresponder message sequence.
	Copy Message Template - allows the user to copy other available message series that the admin has specified as copyable.
	Test Message Sequence - allows you to see how your messages look before you start sending them to customers. All messages are delivered to you with a single button click or you can choose individual ones. You can also test your customization variables by entering the values in the input fields provided.
	Send a cold message to all active people– allows for contacting the autoresponder contact list (both active and archived emails) either demographically or to the entire list. You can contact either your active subscribers, your archived subscribers or both
	Manually delete an email from the database – A simple form to allow you to delete particular emails from the list.
	Manually add an email to the system – adds an email into the messaging system. After sending, it is set up for the wait period for the next message.
	Delete All Subscribers – deletes all subscribers from the autoresponder list after 2 confirmations.
	Export – Allows for export of emails in various formats. You can export all emails, just active emails, just archived emails or run a demographic export on all emails.
	Import an email list - Allows for importation of large numbers of emails in a single operation.
	Set up demographics data – allows a person, through forms, to set up demographics questions and items (one per line) for a pull down menu of options for the question.
	Set up appropriate headers and footers – form to set up headers and footers. Used for email messages and for any auto generated forms. This can be configured as both text and HTML so that it looks good in all emails.
	Set up auto remove choices – Allows you to add a friendly message to the remove links that get generated in the emails.
	Design a web based sign up form / thank you page – the sign up form is actually auto generated based on header/footer info and default data collection info and demographic info if any. The only input field that is required is the email address which must be validated. All other fields are optional. This form can be copied and edited and posted to your domain as a standalone form if desired. Design is easy. Just select the fields you want and click a button to create it.
	Email personalization Settings – Allows a switch to turn on or off email personalization features. The date format specified in the CURDATE variable can also be chosen here.
	Email personalization on/off – Allows a switch to turn on or off email personalization features.
	Defaults used if no personalization info is available – To avoid a presentation of "dear ~~NAME~~" when no "name" exists", we allow for default substitutions for this field so the emails being generated make logical sense.
	Full Personalization - You can fully customize your E-Mail with all your input fields: name, email address, phone, fax, date/future date (in US and European formats), demographics, etc. We even have 5 custom fields you can use to collect any type of data you wish on your clients and use in your emails to personalize them even more.
	Customer signup setup- to an autoresponder now allows you to redirect the customer to whatever “Thank You” page you want so it can be on the autoresponder owner’s domain rather than fully under the control of MaxSponder. This helps to better control the look and feel of the customer experience.
	E-Mail Flow Through - a programmable switch to determine whether or not you receive a copy of the original customer sign-up E-Mail.
	E-Mail reject filter -that allows the autoresponder owner to not accept E-Mail from certain domains. For instance, if the autoresponder owner did not want anyone to subscribe with a HOTMAIL account, that domain can be filtered out and not allowed.
	Delete Confirmation - sent whenever a customer is deleted from the database.
	Autoresponder owners can now initiate an automated password lookup on the login page that will send password details to their signup E-Mail address.
	Statistics tracking that reveals when a customer removes himself from the autoresponder sequence.
	E-Mail reject filter - that allows the autoresponder owner to not accept E-Mail from certain domains. For instance, if the autoresponder owner did not want anyone to subscribe with a HOTMAIL account, that domain can be filtered out and not allowed.
	E-Nightly list of undeliverables. - Each night all of the emails that were undeliverable are sent to the owner.